Click Here to view the Telescopic Pole User Guide .pdf - Please read before using these poles

Click Here to view the Xtreme Pole User Guide .pdf - Please read before purchasing - these poles need to be maintained in strict accordance with this user guide to prevent damage or wear.



Q: The pole is getting very hard to extend and retract - how can I sort this out?

A: Sometimes after a short while a new pole can start to be stiff to operate. This is because when they are new the tolerances are tighter on the poles so they are more sensitive to dirt, etc. Sometimes this phase passes after a couple of weeks as a little wear eases this situation.

However, sometimes a little help is needed:

Cleaning the pole will usually cure this problem - fully extend the pole and direct a hose jet of water up the pole flushing any dirt out, spray the jet in and around each clamp as well, then dry the pole off with a cloth.  When dry you can also spray a little PTFE dry-film lubricant to the pole sections. Some people do the above every week as a matter of course. Doing so will prolong the life of the pole as generally dirt and grit are the main wearing agents.

If this isn't enough, the pole can be quickly taken apart and flushed with water. To do this, undo the clamp and slide out each section. Spray each section with a hose jet of water, paying particular attention to the overlap areas. Dry it all off and if you wish spray dry -film PTFE spray to it. Reassemble.


Q: My pole has started to slip when in use; the clamps do not seem to hold anymore - how can I cure this?

A: Your clamps will need regular adjustment during the life of your pole, just a few turns of the clamp nut will often remedy the situation.

If your clamps have worn too much you will eventually run out of adjustment space. When this happens a simple solution is to replace the offending clamp. Contact us for a replacement, they are relatively cheap and will extend the life of your pole easily.

At a certain point your pole sections will have worn too much for even a replacement clamp to cure. When this happens a replacement pole (or pole section) will be the only answer.