Thank you for your interest in our products.  Although we cannot ship internationally, we can direct you to your closest Distributor.

 

INTERNATIONAL ORDER FAQ's

 

Do you ship direct to international retail customers?

No - We only ship retail orders to clients with an invoice & delivery address in the UK - we do however have a good network of distributors around the world. Please check our international map to find your closest distributor. Most of these international distributors are happy to ship internationally even if they are not in your exact country of location.

 

I’m an international retail customer, can I set up an account?

You can set up an account and register for the newsletter etc. - however you will not be able to process an order through your account if your invoice & delivery address is outside of the UK.

 

Are you able to ship an international order to a UK postal address?

Yes we are able to ship international orders to a UK Postal Address - Please note that this is always only done when payment is made by a card registered to a UK billing address and the delivery address is also in the UK. Any warranty issues for such orders would need to be dealt with on a Return to Base basis with the purchaser returning the goods to our UK base at their own expense. If an item is repaired or replaced under warranty it would then only be delivered back to a UK address.

 

Why are your Distributors prices more expensive than yours?

We are a UK company with all products being designed, produced or assembled here in the UK. The cost of international shipping and importation charges that our distributors have to meet will usually mean that costs for our products are about 25-35% more expensive outside of the UK. This can increase though due to varying import levies made by some countries.

 

Your Distributor local to me doesn’t hold the items I need, what should I do?

Create a list of exactly which products it is that you want to purchase and communicate these to your local distributor. Most distributors place orders with us on a regular basis and they should be able to order your products in for you with their next wholesale order from us.